Data Processing Policy for Sendcast Website

Effective Date: 20/06/2023

This Data Processing Policy (“Policy”) describes how Sendcast (“we,” “us,” or “our”) processes personal data when you access or use the Sendcast website located at www.sendcast.io (the “Website”). This Policy applies to personal data collected through the Website. By accessing or using the Website, you agree to the terms of this Policy.

1. Data Controller

Sendcast acts as the data controller with respect to the personal data processed through the Website.

2. Data We Process

a. Personal Data: We may collect and process personal data that you voluntarily provide when you access or use the Website, such as your name, email address, contact details, and any other information you choose to provide.

b. Automatically Collected Data: When you visit the Website, we may automatically collect certain information through cookies and similar technologies, as described in our Cookie Policy. This may include your IP address, browser type, device information, and usage data.

3. Purposes of Processing

We process personal data for the following purposes:

a. To provide and maintain the Website and its features.

b. To communicate with you, respond to your inquiries, and provide customer support.

c. To personalize your experience and improve the Website’s content and functionality.

d. To analyze and monitor the usage of the Website and perform data analytics.

e. To enforce our Terms of Use and protect our rights, property, or safety, as well as those of our users and others.

f. To comply with legal obligations or as otherwise required or permitted by law.

4. Legal Basis for Processing

We rely on the following legal bases for processing personal data:

a. Performance of a Contract: We may process personal data to fulfill our contractual obligations and provide the services requested by you.

b. Legitimate Interests: We may process personal data based on our legitimate interests, such as improving our services, ensuring the security of the Website, and conducting data analytics.

c. Consent: In some cases, we may rely on your consent to process personal data. You have the right to withdraw your consent at any time.

5. Data Sharing and Transfers

a. Service Providers: We may share personal data with trusted third-party service providers who assist us in operating the Website and providing our services. These service providers are bound by contractual obligations to process personal data in accordance with applicable data protection laws.

b. Legal Requirements: We may disclose personal data if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.

c. International Transfers: Your personal data may be transferred to and processed in countries outside of your jurisdiction, including countries that may have different data protection laws. We will implement appropriate safeguards to ensure the security and confidentiality of your personal data when transferred internationally.

6. Data Retention

We will retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

7. Data Subject Rights

You have certain rights regarding your personal data, including the right to access, correct, delete, or restrict its processing. You also have the right to object to the processing of your personal data and to data portability. To exercise your rights or for any inquiries or concerns regarding your personal data, please contact us using the contact details provided at the end of this Policy.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to this Policy

We may update this Policy from time to time. The updated Policy will be posted on the Website with the effective date. Please review this Policy periodically for any changes.

10. Governing Law and Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in the Republic of South Africa.

11. Contact Us

If you have any questions, concerns, or requests regarding this Data Processing Policy or the processing of your personal data, please contact us at:

Sendcast Email: help@sendcast.io

Last updated: 20/06/2023